Cancellation & Refund Policy
Last Updated: September 9, 2026
Window tinting is a customized service. Film is cut, fitted, and installed specifically for an individual vehicle or property, and materials and labor are committed to each appointment.
This policy explains how cancellations, rescheduling, deposits, and refund requests are handled.
Appointment Cancellations
Customers should contact 7 Days Window Tint as soon as possible if an appointment must be cancelled. Advance notice allows us to offer the time to another customer.
Rescheduling
Appointments may generally be rescheduled when reasonable notice is provided and availability allows. Repeated rescheduling may require advance payment before a new appointment is confirmed.
No-Shows
Failure to appear for a scheduled appointment, or arriving too late for the work to be completed, may result in loss of any deposit or a requirement for advance payment before another appointment is scheduled.
Deposits
Deposits may be required for certain appointments, special-order materials, residential projects, commercial projects, or larger installations. Deposit requirements are communicated before payment.
Deposits may be non-refundable once:
- Custom or special-order materials have been ordered
- Film has been cut specifically for the vehicle or property
- Substantial preparation or scheduling commitments have been made
Custom-Cut Film and Special-Order Materials
Film that has been custom cut, patterned, or special ordered for a specific vehicle or property generally cannot be returned or resold and is therefore generally non-refundable.
Residential and Commercial Deposits
Residential and commercial projects often involve measurement, scheduling, and material ordering in advance. Deposits for these projects are generally non-refundable once materials have been ordered or work has been scheduled and prepared.
Completed Services
Completed installations are generally not refundable simply because a customer changes their mind after the work has been performed.
Customer Dissatisfaction
If you are not satisfied with an installation, please contact us promptly. We ask for a reasonable opportunity to review the concern in person before any other resolution is considered.
Installation Defects and Warranty Claims
Installation issues that qualify under our Warranty & Service Policy will generally be inspected and corrected or replaced before a refund is considered.
Refunds are not automatic and are evaluated case by case after inspection. Proof of purchase may be required.
Normal curing characteristics — such as temporary haze, slight cloudiness, or small water pockets — are not considered defects.
Refund Eligibility
Where a refund is determined to be appropriate, it will be issued to the original method of payment when reasonably possible and may exclude non-refundable deposits, custom materials, or work already performed.
Chargebacks and Payment Disputes
We ask that customers contact us directly before initiating a chargeback or payment dispute so the concern can be reviewed and addressed.
Disputes filed without allowing an inspection may delay resolution, and we may provide documentation of the work performed to the payment processor.
Policy Changes
This policy may be updated from time to time. The version posted on this website is the current version.
Contact
Questions regarding cancellations or refunds may be directed to:
7 Days Window Tint
Phone: 760-678-8072
Email: andres@7dayswindowtint.com
Address: 67694 Ramon Rd, Cathedral City, CA 92234
These policies may be updated from time to time. The most current version is always the one posted on this website.